Shipping Policy
SHIPPING POLICY
HOW LONG IS THE SHIPPING TIME?
Please note that we only ship in South Africa to South African addresses.
Shipping fees: R59 for orders below R1000, and Freeshipping for orders over R1000.
Because most items come in internationally some delivery times may differ depending on the supplier, the type of product and the quantity. We will always keep you updated on delivery. The below delivery times are indicative based on the average delivery times for most products.
Orders will be shipped depending on the fulfillment center the product is from.
- Average processing time: 1 to 3 Business days
- Average transit times to: 5 - 10 Business days
There are circumstances that are out of control (natural disasters, holidays, weather,customs etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time.
WILL I RECEIVE A TRACKING NUMBER?
Tracking numbers will be provided to your email.
DO I HAVE TO PAY CUSTOMS?
No customs chargers are payable, the custom fees are paid by us, not you as the client.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at info@reliablestore.co.za If the address is wrong, we can correct this within 24 hours.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :)
We Build Property (Pty) Ltd T/a Reliable Store
Constantia view office estate Block no 2.
2 Hogsback Avenue
Quellerina,
Constantia Kloof,
1709
Registration number 2017/536692/07
info@reliablestore.co.za
010 824 6750
Business Hours
9 to 5 pm Monday to Friday
9 to 1 pm Saturday
Closed on Sundays